Help Desk Software and Customer Service Support Software - IssueTrak offers customizable web based help desk and customer support software program solutions for IT help...
Pequeno exemplo para controle de chamados de helpdesk imlpementado com Ruby on Rails. Video para apresentação em palestra demonstrando a praticidade. http://techblog.mdias.com.br
Concise, clear and accurate technical documentation is essential in a Help Desk environment. To create this kind of documentation it is important to follow a...
SoftwareProjects Customer Manager is a customer relationship management solution that helps companies store all information relating to an individual customer (Billing, Orders, Transactions, Support tickets,...